LFS10 Frontline Leadership - Crisis Intervention and Conflict Resolution
As the frontline supervisor you need to understand your role and responsibilities in responding to and supporting your staff through a crisis situation. It is also important to understand and value the debriefing process and to supervise others during times of conflict. Crisis as discussed in this module will focus on interactions between staff mem
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DD02 Developmental Disability - Participant Empowerment
The purpose of this module is in teaching you the importance of promoting the rights and responsibilities of individuals and empowering them to make personal choices. This module will include strategies and resources for supporting individuals in their relationships with others and creating opportunities to express themselves in a safe and appropri
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MH11 Mental Health - Health and Safety
This purpose of this module on health and safety is to introduce the basic concepts of nutrition, healthy life styles, symptoms and signs of illness, medication issues, responding to environmental emergencies, and safety issues and practices.
LFS11 Frontline Leadership - Personal Well-Being
The job of supervising has become more challenging and more complex over time. As a frontline supervisor you are faced with a more diverse workforce requiring a wider range of supervisory skills; an Agency that needs to be responsive to a wider range of needs from the individuals served; and responsibilities that are affected by outside influences
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LFS06 Frontline Leadership - Program Planning and Monitoring
The purpose of program planning and monitoring is to support functions and activities within your agency and ensure that programs are mission driven, outcome focused, effective, and efficient.Current programs and new initiatives should be the result of planning activities which provide a clear statement of program goals and objectives, expected pro
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