CW202 Child Welfare II - Engaging and Empowering Clients and Families
This module focuses on family engagement and empowering clients and their families to make choices and decisions. You will begin to understand your job and the seriousness of your role in helping clients to empower themselves to participate fully and meaningfully in services and their communities through your teaching, support, and assistance. 
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LFS06 Frontline Leadership - Program Planning and Monitoring
The purpose of program planning and monitoring is to support functions and activities within your agency and ensure that programs are mission driven, outcome focused, effective, and efficient.Current programs and new initiatives should be the result of planning activities which provide a clear statement of program goals and objectives, expected pro
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LFS09 Frontline Leadership - Advocacy
Advocacy is an important skill for frontline supervisors. The frontline supervisor has the responsibility and opportunity to advocate for staff, for services that support individuals and for themselves. Recognizing one’s own advocacy skills and experience, teaching others how to be effective advocates and managing change that effective advocacy can
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SU09 Substance Use and Addictive Disorders - Crisis Intervention and Emergency Services
The purpose of this module to introduce you to the skills and knowledge needed to ensure safety and well-being for the individuals you support, your colleagues and yourself. Potential crisis situations are identified. This training does not endorse any specific physical interventions.
LFS08 Frontline Leadership - Training and Staff Development Activities
Promoting and managing the training and professional development activities of staff is an important responsibility of the frontline supervisor. The frontline supervisor is responsible for understanding and meeting the orientation needs for new employees and understanding and meeting the on-going staff development needs for current employees.