EC01 Extended Care - Introduction to Direct Care and Professionalism
Understanding and appreciating the importance of one’s job is critical to a successful work experience. The Direct Support Professional is at the foundation of the service delivery system, carrying out the mission of the Agency or organization, supporting individuals, and their families. The purpose of this module is to provide an introduction to t
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CW207 Child Welfare II - Advocacy
This module focuses on advocacy and how to gather information to assist in advocacy. You will also become aware of the issues that affect all of us, including individuals and families involved with the child welfare and/or juvenile justice systems. We will also review some advocacy strategies available to you and to clients. For both you and the cl
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LFS05 Frontline Leadership - Documentation and Rule Compliance
Documentation is an important aspect of the supervisory responsibility. Knowing what to document, how to document it clearly and without bias, and overseeing others’ documentation is critical to the success of the services delivered.
DD01 Developmental Disability - Introduction to Human Services and Professionalism
The purpose of this module is to provide an introduction to intellectual and developmental disability, and additional material on professionalism and professional boundaries. The module concludes with a detailed discussion of cultural responsiveness and diversity.
LFS03 Frontline Leadership - Empowering Others
Empowering others is a crucial aspect of the role of frontline supervisor. As frontline supervisor, you can empower others by motivating, setting an example, and developing and maintaining effective teams. This module will look at these tools and how they can help you supervise productive and satisfied staff.