Online Course » LFS01 Frontline Leadership - Introduction to Leadership and Frontline Supervision
Course Description:
This module provides an overview of the supervisor’s role, specifically how the supervisor enhances staff relations using effective communication skills, encouraging growth and self-development, facilitating teamwork, employing conflict resolution skills, and providing adequate supports to staff. It will provide you with an opportunity to identify your own leadership strengths and explore how to build a positive working relationship with staff.
Course Objective:
• Define the role of frontline supervisor in a human services agency.
• Identify the mission and practices of your specific organization.
• Describe the standards for professionalism in the workplace and the importance of professional boundaries in a supervisory relationship.
• Describe methods for identifying individual leadership strengths. 
• Recognize the unique challenges of shifting from a peer relationship to a supervisory relationship.
Intended Audience:
Direct support professionals, case managers, nursing assistants, health aides 
Author Bio:
The Massachusetts Council of Human Service Providers, Inc. also known as Providers’ Council is a statewide association of health and human service agencies. Founded in 1975, the Providers' Council is the state's largest human service trade association and is widely recognized as the official voice of the private human service provider industry. Providers’ Council founded and deployed the first online curriculum and credential programs for direct support professionals and continues to enhance this curriculum with current data and workforce practices.
Hours:
1.00
Certificates:
VeReality2 - view details

Order Online Course

Quantity Unit Price
$22.33




Other Courses You May Be Interested In

CW205 Child Welfare II - Community Supports and Service Networking
The purpose of this module is to help familiarize you with the community supports and resources that are available to your clients and families, and to understand more about the successes and challenges clients involved with the child welfare and juvenile justice systems face in the community.

DD08 Developmental Disability - Vocational, Educational, and Career Support
The purpose of this module is to learn how to apply teaching techniques to community participation, career and vocational growth and other educational tasks that will enhance a person’s community participation, risk-taking and increased choice making.


CW201 Child Welfare II - Child Welfare Services and Professionalism
This module is an introduction to child welfare and the juvenile justice system, and additional material on professionalism and professional boundaries. The module concludes with a detailed discussion of cultural responsiveness and diversity. 


SU02 Substance Use and Addictive Disorders - Participant Empowerment
The purpose of this module is to provide an introduction to human services and mental health, and additional material on professionalism and professional boundaries. The module concludes with a discussion of cultural responsiveness and diversity. 


SU06 Substance Use and Addictive Disorders - Supporting Skills Development
The purpose of this module is to demonstrate the importance of skill development and demonstrate your role in teaching individuals new skills that will help them realize their full potential and lead to a more independent life that can be challenging and satisfying. The module describes strategies and tools that you can use to assist you in this im ...